[ezcol_1half]
Communications & Interpersonal Skills
- Assertiveness for Women in Business
- Active Listening
- Negotiation Management
- Body Language
- Team Building
Business Writing & Presentation Skills
- Business Writing Essentials
- Effective Presentations Skills
- Correspondence Etiquette
- Report Writing
- Writing Minutes of Meetings
- Influential Correspondence Writing
- Etiquette for Customer Service Management
- Managing Customer Conflict
- How to Keep and Win Customers using
Telephone Skills
- Office Management
- Professional Secretarial & Administration Skills
- The Perfect PA – for PA’s and Executive Secretaries
- Improving you selling skills
- Learning Powerful Tele-sales Skills
- Social Media Marketing
- Managing Successful Sales Team
- Preparing an Effective Marketing Strategy
- Key Account Management
[/ezcol_1half]
[ezcol_1half_end]
Management & Leadership Skills
- Change Management
- Decision Making
- Improving Managerial Effectiveness
- Innovation & Creativity
- Leadership Skills for Supervisors
- Successfully Managing People
- Advanced Leadership Communication Strategies
- Expanding Your Influence
- Improving Performance
- Strategic Thinking & Planning
- Fundamentals of Project Management
- HR Management Skills
- Interviewing Skills
- Train the Trainer
- Writing Effective Job Descriptions
- Writing Effective Policies and Procedures
- Motivation
- Engagement and Commitment
[/ezcol_1half_end]