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Category: Courses

Home > Archive by category "Category: <span>Courses</span>"

Etiquette for Customer Service Management

Posted on 18/10/2018 by Mohammad Dalgamouni
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Customer Service & Telephone Etiquette Training The Customer Service & Telephone Etiquette training course looks at Customer Servi
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Decision Making

Posted on 16/05/201409/06/2014 by admin
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About the Course Making business decisions is your most important function as a leader - and your riskiest. Every leader is expected to make st
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Change Management

Posted on 27/04/201426/04/2014 by admin
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About the Course The course covers all the fundamentals required to manage the process of change, so that it is as smooth and effective as poss
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Engagement and Commitment

Posted on 27/04/201426/04/2014 by admin
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About the Course Bringing energy and initiative to your job every day shows commitment. Caring more about your work and your organization will
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Management & Leadership Skills

Posted on 26/04/201426/04/2014 by admin
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Here is a list of the public training courses that we run in the field of Management and Leadership. Simply choose a training course by clicking o
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Motivation

Posted on 26/04/201426/04/2014 by admin
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About the Course How do you maintain employee morale when people work long hours? How does reward and recognition deflate or contribute to empl
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Writing Effective Policies and Procedures

Posted on 26/04/201426/04/2014 by admin
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About the Course This course includes writing procedures to translate policy into 'action', and techniques for ensuring that policies and proce
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Writing Effective Job Descriptions

Posted on 26/04/201426/04/2014 by admin
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About the Course This one-day course is designed to be of highly practical value to delegates. At the end of the course, they will have the nec
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Train the Trainer

Posted on 26/04/201426/04/2014 by admin
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About the Course Training and re-training are now an essential part of the business strategy for all successful companies. Preparing and delive
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Team Building

Posted on 26/04/201417/10/2018 by admin
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About the Course Successful teams are created when team leaders provide a sense of purpose, create an environment where team members are motiva
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