Training Description 

Organizations are looking for leaders who can not only create and lead high performance teams but also who can lead their ‘self’ better and engage with the world around to make an impact.

This course aims to improve your supervision and management skills, by covering a range of people management and administration skills required of professionals in a leadership position: from self-management to recruitment, performance management, communication skills, project management essentials and financial knowledge. The aim of the course is to enable you to lead effective teams, deliver strategic customer service and prevent conflicts in your organization.

Training Objectives

Each attendee who will complete this training will gain the following outcomes:-

  • Apply a proper knowledge and skills on leading project managers.
  • Define the leader’s role in each phase of the project life cycle.
  • Apply key performance indicators to monitor ongoing project.
  • Provide progress and support project managers and project teams through coaching, mentoring and rewarding success
  • Select the tools and techniques of project management that will help your teams be successful

Who should attend?

This course is suitable for Line Managers, Supervisors, Team Leaders, Project Leaders, Shift Leaders, Trainee Managers, Assistant Managers and any executives without formal management training.

Training Duration: 5 (Five) days/ (6 hours/day)

Training Program

The following program is planned for this training. However, the instructor(s) may modify this program before or during the training for technical reasons with no prior notice to the delegates. Nevertheless, the training objectives will always be met:

DAY 1

08:30 – 09:00 Registration & Coffee
09:00 – 09:30 Welcome & Introduction
09:30 – 10:30 Definition of leadership
10:30 – 10:45 Break
10:45 – 12:30 Knowing Yourself
12:30 – 01:30 Leadership Traits and Skills
01:30 – 02:10 Lunch
02:10 – 03:30 Managerial Leadership
03:30 – 03:45 Break
03:45 – 04:00 Training Wrap-Up
04:00 End of the Day One

DAY 2

09:00 – 09:30 Training Recapitulation for Day One
09:30 – 10:30 Recruitment, Selection and Retention
10:30 – 10:45 Break
10:45 – 12:30 Effective Communication-Is It Just “Common Sense”?
12:30 – 01:30 Performance Management
01:30 – 02:10 Lunch
02:10 – 03:30 Building Effective High Performance Teams
03:30 – 03:45 Break
03:45 – 04:00 Training Wrap-Up
04:00 End of the Day Two

 DAY 3

09:00 – 09:30 Training Recapitulation for Day Two
09:30 – 10:30 ·        Introduction to Project Management
10:30 – 10:45 Break
10:45 – 12:30 ·        Introduction to Financial Management
12:30 – 01:30 ·        Managing in a Customer-Centric Organisation
01:30 – 02:10 Lunch
02:10 – 03:30 ·        Problem-Solving and Decision-Making
03:30 – 03:45 Break
03:45 – 04:00 Training Wrap-Up
04:00 End of the Day Three

DAY 4

09:00 – 09:30 Training Recapitulation for Day Three
09:30 – 10:30 ·        Change Management
10:30 – 10:45 Break
10:45 – 12:30 ·        Conflict Resolution
12:30 – 01:30 Individual Effectiveness
01:30 – 02:10 Lunch
02:10 – 03:30 ·        Leading Teams and Managing People
03:30 – 03:45 Break
03:45 – 04:00 Training Wrap-Up
04:00 End of the Day Four

DAY 5

09:00 – 09:30 Training Recapitulation for Day Four
09:30 – 10:30 ·        Negotiation Strategies
10:30 – 10:45 Break
10:45 – 01:30 Building Effective Networks
01:30 – 02:10 Lunch
02:10 – 02:45 Tools to Increase Strategy, People Management and Execution
02:45 – 03:00 Break
03:00 – 03:30 Action Planning
03:30 – 03:45 Training Summary
03:45 – 04:00 Giving of Training Certificate Completion
04:00 End of the Course

Spaces available on the following dates:

Material given during the training:  [DVD’s and Case Studies will be used during this course to illustrate examples of good and bad change implementation processes].

Before the course

Each delegate will be asked to complete a Pre-Course Assessment Form to determine their current level and objectives for attending the course. The content of such Form will be used by the trainer only to give tailored training that is focused on each group of delegates.

At the end of the course

Each delegate will be asked to complete an Individual Development Plan and Vocational Completion Certificate

 

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