Training Description
In industry and elsewhere there have been great leaders but were they born or created to lead group’s teams and major organizations. Managing and Leading require certain traits and skills that motivate and create the drive to succeed in their business objectives. Management and leadership skills and abilities need to be developed and self-assessed periodically for performance and further development and progression.
This course has been specifically designed to enhance the delegate capabilities to promote and develop the key managerial competencies identified as appropriate and desirable for this level of management. It also help in the process to broaden the delegate’s managerial perspective.
Training Objectives
Each attendee who will complete this training will gain the following outcomes:-
- Apply and gain an in-depth knowledge on middle management skills.
- Explain leadership and advanced managerial skills needed for senior positions.
- Effectively coach and appraise their followers.
- Apply problem-solving techniques to overcome obstacles facing them/their department.
- Learn to resolve conflict based on a win-win approach.
- Explain and manage change leading to continuous improvement.
- Develop time and meeting management improvement action plans.
Who should attend?
The course is intended for department heads, superintendents, senior supervisors and others who need to develop their managerial skills.
Training Duration: Five (5) days
Training Program
The following program are planned for this training. However, the instructor(s) may modify this program before or during the training for technical reasons with no prior notice to the delegates. Nevertheless, the training objectives will always be met:
DAY 1
|
08:30 – 09:00 |
Registration & Coffee |
|
09:00 – 09:30 |
Welcome & Introduction |
|
09:30 – 10:30 |
Leadership Characteristics of Leaders ● Leadership versus Management: The Vital Differences |
|
10:30 – 10:45 |
Break |
|
10:45 – 12:30 |
Situational Leadership ● Attitudes |
|
12:30 – 01:30 |
Personality ● Implications for Managers |
|
01:30 – 02:10 |
Lunch |
|
02:10 – 03:30 |
Concepts for Motivating Your Followers ● Various Theories of Motivation |
|
03:30 – 03:45 |
Break |
|
03:45 – 04:00 |
Training Wrap-Up |
|
04:00 |
End of the Day One |
DAY 2
|
09:00 – 09:30 |
Training Recapitulation for Day One |
|
09:30 – 10:30 |
Coaching and Appraising Performance
|
|
10:30 – 10:45 |
Break |
|
10:45 – 12:30 |
Why and How to Coach ● Setting Performance Standards and Conducting Appraisal Interviews |
|
12:30 – 01:30 |
Problem-Solving and Decision-Making Interviews
|
|
01:30 – 02:10 |
Lunch |
|
02:10 – 03:30 |
The Manager as a Decision Maker |
|
03:30 – 03:45 |
Break |
|
03:45 – 04:00 |
Training Wrap-Up |
|
04:00 |
End of the Day Two |
DAY 3
|
09:00 – 09:30 |
Training Recapitulation for Day Two |
|
09:30 – 10:30 |
Problem-Solving and Decision-Making Interviews (Cont’d)Rationality, Bounded Rationality and Intuition ● Types of Problems and Decisions |
|
10:30 – 10:45 |
Break |
|
10:45 – 12:30 |
A Rational Approach to Problem-Solving ● Tools and Techniques in Problem-Solving |
|
12:30 – 01:30 |
Managing ConflictSources and Nature of Conflict ● Conflict and Group Performance |
|
01:30 – 02:10 |
Lunch |
|
02:10 – 03:30 |
Role of Communication in Conflict ● How to Resolve Conflict |
|
03:30 – 03:45 |
Break |
|
03:45 – 04:00 |
Training Wrap-Up |
|
04:00 |
End of the Day Three |
DAY 4
|
09:00 – 09:30 |
Training Recapitulation for Day Three |
|
09:30 – 10:30 |
Managing Change and Innovation
|
|
10:30 – 10:45 |
Break |
|
10:45 – 12:30 |
Types of Change ● Leading Successful Change Initiatives |
|
12:30 – 01:30 |
Overcoming Resistance to Change ● Contemporary Issues in Managing Change |
|
01:30 – 02:10 |
Lunch |
|
02:10 – 03:30 |
Creativity versus Innovation ● Stimulating and Nurturing Innovation |
|
03:30 – 03:45 |
Break |
|
03:45 – 04:00 |
Training Wrap-Up |
|
04:00 |
End of the Day Four |
DAY 5
|
09:00 – 09:30 |
Training Recapitulation for Day Four |
|
09:30 – 10:30 |
Managing Time and Staff Meetings
|
|
10:30 – 10:45 |
Break |
|
10:45 – 01:30 |
Prioritizing Activities |
|
01:30 – 02:10 |
Lunch |
|
02:10 – 02:45 |
Time Management Tools |
|
02:45 – 03:00 |
Break |
|
03:00 – 03:30 |
Leading and Managing Effective Meetings |
|
03:30 – 03:45 |
Training Summary |
|
03:45 – 04:00 |
Giving of Training Certificate Completion |
|
04:00 |
End of the Course |
Material given during the training: [DVD’s and Case Studies will be used during this course to illustrate examples of good and bad change implementation processes].
Before the course
Each delegate will be asked to complete a Pre-Course Assessment Form to determine their current level and objectives for attending the course. The content of such Form will be used by the trainer only to give tailored training that is focused on each group of delegates.
At the end of the course
Each delegate will be asked to complete an Individual Development Plan and Vocational Completion Certificate