Training Description

The courses will give an overview of International Warehousing Management and provide delegates with an advanced understanding required for them to operate and lead a warehouse operation handling international trade.  Through a mixture of presentation, discussion and debate and highly practical exercises, delegates will have the opportunity to explore and enhance their understanding of latest trends and techniques, and measure them against their own operations. Whilst there will be a focus upon looking for opportunities for cost reduction, driving innovation and ensuring the needs and wants of internal and external customers, attention will also be given to the needs of supply chains as a whole, including complex contractual and relationship management issues.

Training Objectives

Each attendee who will complete this training will gain the following outcomes:-

  • Understand the concepts of international warehouse management, its part in
  • Supply chains and how it drives value to the end user, both internally within an
  • Organization and externally to its customers.
  • Gain an insight into Warehouse process and strategies
  • Understand the principles of lean and agility theories applied to warehouse management.
  • Examine Warehouse management systems.
  • Understand the major types of mechanical handling and storage systems in use
  • in the modern warehouse, their application including advantages and disadvantages of each system
  • Performance management systems.
  • Understand the potential for outsourcing the warehouse operation.
  • Sustainable warehousing opportunities.
  • The future of the warehouse.

Who should attend?

This course beneficial for staff members working in the procurement environment, who are new to negotiations and would like to be well-prepared before embarking into this field. Staff, who are already conducting negotiations but have never had any formal negotiation training, will also find this course educating.

Training Duration: 2 (Two) days (6 Hours/day)

Training Program

The following program are planned for this training. However, the instructor(s) may modify this program before or during the training for technical reasons with no prior notice to the delegates. Nevertheless, the training objectives will always be met:


08:30 – 09:00 Registration & Coffee
09:00 – 09:30 Welcome & Introduction
09:30 – 10:30 The Role of the Warehouse·         Why do we hold stock?  Modern stock trends

·         Specialist warehouses

·         Health and safety issue

·         Transportation issues

10:30 – 11:30 The Role of the Warehouse Manager·         The warehouse manager’s challenge

·         People management

·         Attracting, training and keeping warehouse employees

·         Operating hours

11:30 – 11:45 Break
11:45 – 12:30 Warehouse Layout·         Data gathering

·         Space calculations

·         Aisle width

·         Other space requirements

Finding additional space

12:30 – 01:30 Storage and Handling Equipment·         Mechanical handling equipment

·         Storage and racking developments

·         Energy requirements

01:30 – 02:10 Lunch
02:10 – 03:15 Warehouse Processes: Receive Pick and Put-away·         Receiving

·         Pre-receipt

·         In-hand

·         Preparation

·         Off-loading

·         Checking

·         Cross-docking operations

·         Recording and quality control

·         Put-away

·         Automated handling

·         Pick lists

·         Barcodes, RFID and the technology revolution in the warehouse

·         Inventory control, stock-taking

·         Cost of errors

·         Security

03:15 – 03:30 Warehouse Management Systems·         The opportunities

·         Selection of the right system

·         Selecting a partner

·         Implementation

·         Software as a service

·         Developments

03:30 – 03:45 Break
03:45 – 04:00 Training Wrap-Up
04:00 End of the Day One



09:00 – 09:30 Training Recapitulation for Day Two
09:30 – 10:30 Cost of warehousing·         Types of costs

·         Return on investment

·         Traditional versus activity-based costing

·         Logistics charging methods

·         Hybrid solutions

10:30 – 11:30 Performance Management·         Why do we need to measure performance?

·         What do we need to measure?

·         Traditional productivity measures

·         New performance metrics

·         Benchmarking

·         Balanced Scorecard

11:30 – 11:45 Outsourcing·         The decision to outsource the warehouse

·         Core activities

·         Customer service

·         Labor relations

·         Financial strategy

·         Flexibility

·         3PL and 4PL opportunities

·         Preparing to outsource

·         Choosing the right partner

·         The transition

·         Choosing a third party

·         Managing a third party relationship

·         Why contracts fail

·         The future of outsourcing

11:45 – 12:15 The Lean Warehouse.·         What is Lean

·         Warehouse opportunities for Lean activities

·         Lean versus agile

·         The customer service dichotomy

·         The impact of Lean operations on the warehouse

International Aspects of Warehousing

·         The challenges of warehousing in remote locations

·         International contracts

·         Using Incoterms

·         Other international trade concerns

·         Montreal, Warsaw Protocol considerations

·         International trade considerations (Land, sea, air aspects)

12:15 – 01:00 v        The warehouse and the Environment·         International legislation

·         Warehouse energy usage

·         Energy saving/production

·         Waste and the environment

·         Packing, pallets, and other warehousing materials

·         Waste disposal

·         Hazardous waste


·   T       The Future of the Warehouse 

·         A view of the future

01:00 – 01:40 Lunch
01:40 – 02:35 Practical Exercises
02:35 – 02:50 Break
02:50 – 03:30 Case Study
03:30 – 03:45 Training Summary 
03:45 – 04:00 Giving of Training Certificate Completion
04:00 End of the Course

Material given during the training:  [DVD’s and Case Studies will be used during this course to illustrate examples of good and bad change implementation processes].

Before the course

Each delegate will be asked to complete a Pre-Course Assessment Form to determine their current level and objectives for attending the course. The content of such Form will be used by the trainer only to give tailored training that is focused on each group of delegates.

At the end of the course

Each delegate will be asked to complete an Individual Development Plan and Vocational Completion Certificate