• Delivery of what we promise
  • Trainee-centered courses, built on their current capacity, aspirations and needs
  • Outcome-focused courses
  • Continuous improvement in the way we run courses and services
  • Customer satisfaction is a top priority
  • Improvement of trainees’ job
  • Helping in planning trainees’ future
  • Focus on industry-related training



  • Hands-on training and practical involvement
  • Increase chances of employment
  • Transparency
  • Teamwork
  • Integrity
  • Commitment to quality service delivery
  • Collaboration with others – partners, funders, other providers